Next Day Implant Centre Privacy Statement

Effective Date: 19 July 2026

Our Commitment to Your Privacy

Next Day Implant Centre ("we", "our", or "us") is committed to protecting your privacy and safeguarding your personal and health information.

We collect, use, store and disclose your information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), together with any other applicable Australian laws relating to the handling of health information.

This Privacy Statement explains how we manage your personal information and your rights regarding that information.

What Information We Collect

To provide safe, effective and personalised dental care, we may collect personal information including:

●      Your name, date of birth, address, telephone number and email address.

●      Current dental solutions to process your product order

●      Any other information reasonably required to comply with our legal obligations.

How We Collect Your Information

We collect information directly from you when you:

●      Submit an online form or call us to book a consultation

Use and Disclosure of Your Information

Your personal information is used primarily to process the consultation order requested.

We do not sell or rent your personal information to third parties.

Marketing Communications

With your consent where required, we may occasionally send information regarding new services, promotions, oral health education or practice updates.

You may opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in electronic communications.

De-identified Information

We may use information that has been de-identified so that you cannot reasonably be identified for purposes such as:

●      quality assurance;

●      service improvement;

●      practice planning;

●      Marketing and statistical analysis;

●      benchmarking; and

●      research where permitted by law.

Data Quality and Security

We take reasonable steps to ensure that the personal information we hold is accurate, current and complete.

We maintain appropriate physical, electronic and administrative safeguards to protect information from misuse, interference, loss, unauthorised access, modification or disclosure.

These measures include:

●      secure practice management software;

●      password-protected systems;

●      restricted staff access based on job responsibilities;

●      encrypted data where appropriate;

●      regular system backups; and

●      staff training regarding privacy and confidentiality obligations.

While we take reasonable precautions, no method of electronic transmission or internet storage can be guaranteed to be completely secure.

Overseas Disclosure

Some of our technology providers or secure cloud storage providers may store information on servers located outside Australia.

Where this occurs, we take reasonable steps to ensure those providers handle your personal information in accordance with Australian privacy laws and appropriate contractual safeguards.

Website, Cookies and Analytics

Our website may use cookies and analytics services to help us understand website usage and improve our online services.

Cookies generally do not identify you personally, although they may collect information about your device or browsing activity.

You may disable cookies through your browser settings, although doing so may affect some website functionality.

Our website may also contain links to external websites. We are not responsible for the privacy practices of those third-party websites.

Accessing or Correcting Your Information

You may request access to your personal information or ask us to correct information that you believe is inaccurate, incomplete or out of date.

Requests should be made in writing to our Privacy Officer.

Before releasing information, we may request sufficient identification to verify your identity.

In limited circumstances permitted by law, access may be refused. If this occurs, we will explain the reasons where required.

If You Choose Not to Provide Information

Providing accurate personal and health information helps us deliver safe and appropriate dental care.

If you choose not to provide information that is relevant to your treatment, we may be unable to provide certain services or may not be able to provide treatment safely.

Privacy Complaints

If you have questions or concerns regarding your privacy or believe your information has not been handled appropriately, please contact our Privacy Officer.

We take all privacy complaints seriously and will investigate them promptly.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Contact Us

Privacy Officer

Next Day Implant Centre

Phone: (02) 4702 0795

Email: enquiries@nextdayimplantcentre.com

We may update this Privacy Statement from time to time to reflect changes in our legal obligations, technology or business practices. The most current version will always be available on our website.

By providing your personal information to Next Day Implant Centre, you acknowledge that you have read and understood this Privacy Statement and consent to the collection, use and disclosure of your personal information as described in this statement, where permitted by law.

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